Hyster enjoys a wonderful relationship with most of its customers due its focus on producing total client satisfaction through its world class manufacturing. Our goal is to foresee the requirements of every client along with address them with forklifts that deliver the performance, the reliability and the value that they require.
Hyster fully believes in starting with the client. The company conducts yearly focus groups and provides on-going voice of customer research that is conducted both online and in the field. We have more than 400 design engineers to translate that input into smart designs by applying our rigorous review gate process. Virtual prototype builds and advanced tools help ensure the best equipment practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machinery are subjected to virtual, physical and environmental tests, in order to ensure the lowest ownership cost and total dependability. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests happen in real-world customer applications in order to make sure that our products have met our strict standards.
Demand-Flow Manufacturing That is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total customer satisfaction and flawless quality 100% of the time, each and every time.
Total Quality All The Time
Hyster uses an integrated MES or Manufacturing Execution System to initiate excellence from the beginning. The MES is responsible for managing flow of production. The MES coordinates line activities such as quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each and every shift. These audits really hold every employee responsible for constant quality, along with the 5s workplace organization in place to help us achieve it.
Hyster offers a variety of high quality features as standard with our products. By remaining devoted to our focus on quality and safety, and by being innovative from start to finish, we offer several of the best material handling equipment on the market. These are only some of the reasons why the company has become a leader in the industry.